WHEELS UK

terms and conditions

 WHEELS UK are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.


OPENING HOURS:
MON-FRI = 9:00AM - 5:30PM
SAT= 9:00AM - 12:30PM
SUN = CLOSED

Our Contact details:

WHEELS UK
Unit 8
Alpha Business Park
Deedmore Road
Coventry
CV2 1EQ

United Kingdom

Phone: 02476 367744
Email: info@wheelspacers.uk.com
VAT No: GB842166435

 Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart.
PLEASE NOTE: CUSTOM MADE PRODUCTS
PRODUCT NUMBERS SHOWING AVAILABILITY WITH A RED SQUARE ARE DELIVERY TIME TYPICALLY 3-4 WEEKS, THESE ARE CUSTOM MADE PRODUCTS,PRODUCED TO YOUR ORDER AND ARE NON-RETURNABLE

After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Orders that are shipped direct from Germany are regarded as a special order and if returned for any reason are subject to a 20% restocking fee, any shipping charges will not be refunded.


We accept payments online via Paypal or Bank Transfers can be arranged.
Credit/Debit card payments can be accepted via telephone orders.




GOODS CAN ONLY BE DELIVERED TO THE ADDRESS REGISTERED TO THE CARD HOLDER. THIS RULE IS LAID DOWN BY THE CREDIT CARD COMPANIES,FOR YOUR BENEFIT. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 
Shipping And Handling

Goods are
 sent via either DHL if shipped direct from Germany
We use several courier companies when shipping from the UK

 

Delivery Schedule.
Orders are normally delivered within 3-5 working days depending on stock

 

Back Orders
If your item is not in stock, we will back order for you.
Items showing as out of stock or special order are normally delivered in 3-4 weeks
You will always be emailed with the option to cancel your order if you would rather not wait

 

Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

 

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site

 

Guarantee
We guarantee your satisfaction. 
All products come with a 12 month warranty from date of purchase.

  

Reaching Us
If you need to reach us, please email

 info@wheelspacers.uk.com
You can call on 02476 367744 (International +44 2476 367744) or write to us at Unit 8 Alpha Business Park,Deedmore Road,Coventry,CV2 1EQ, United Kingdom


Privacy Policy
WHEELS UK do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

 Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
EXCEPTIONS APPLY- SEE ABOVE IN THE MAKING A PURCHASE SECTION, CUSTOM MADE PRODUCTS & ORDERS SHIPPED  DIRECT FROM GERMANY

 

 


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